Privacy Policy (GDPR)

Privacy policy(GDPR) for the Rucstall Community Associations (RCA)


The type of personal information we collect

We currently collect and process the following information as part of a membership or hire agreement:

  • Personal identifiers, contacts and characteristics (for example, name, address and contact details for membership)
  • Emergency contact information (name, relationship and contact details)
  • Optionally, we may ask if you need any additional support (due to illness or disability) so we can try and accommodate any additional needs during classes or activities.


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Registration on our website,
  • Registration on our membership partner
  • By completing a paper based membership application form
  • By completing a hire agreement form either online or paper based

We use the information that you have given us in order to allow operation of our website and membership systems and do not knowingly share this with anyone.


Website cookies

Our website places a small cookie into the cache of your computer or devices web browser to enable site functionality.

Any data collected is for this purpose only and is not knowingly shared with any third parties.



Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us directly, inperson or via electronic means

(b) We have a legitimate interest.

(c) We only hold your data for a period that is relevant, currently this is 18mths (12mth active membership, 6mth renewal period) after which your data will automatically be removed.



How we store your personal information

Your information is securely stored online and any paper application forms securely destroyed.

We keep the minimum personal information for the time you are registered as a member.

We will then dispose your information after 6mths of the account being inactive by automated deletion, or sooner if requested.



Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.



How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:



© 2024 Rucstall Community Association. Registered charity in England and Wales #1204167